Please add "email@example.com" to your contacts/safe sender list as soon as possible. We generally send out three emails: 1. Confirmation 2. Fulfilment Status 3. Shipped/Completed.
While you might have missed the first email due to your server logging our email as spam, if you add our email address to your safe senders list now, the 2nd and 3rd emails should arrive to your inbox. Additionally you can always check the status of your order here: https://www.vaportalk.com/us/order-tracking/ or on your "my account" page.