Troubleshooting & Tips

How do I store my eLiquid?
eLiquid should be stored in a cool, dark area away from direct sunlight. eLiquid, cartridges, atomizers, and e-cig’s in general may contain nicotine and sho...
Wed, Feb 15, 2017 at 3:31 AM
Why do my batteries take so long to charge?
Ego and MOD batteries are high capacity and they do take several hours to fully charge. The higher the mAh rating the longer it will take to charge the batt...
Wed, Feb 15, 2017 at 3:31 AM
Why does the vapor from my e-cigarette taste burnt?
Atomizers have a built in wire-coil, similar to one found in a light bulb. This wire-coil heats up to vaporize eLiquid. The unpleasant burnt taste is alwa...
Wed, Feb 15, 2017 at 3:32 AM
My new starter kit isn't working! The battery wont turn on
The battery may have a lock and unlock feature. Have you checked if the button lock has been engaged? Lockable: Press the button 6-7 times within 1.5 se...
Wed, Feb 15, 2017 at 3:32 AM
Why should I store extra parts?
Atomizers can burn out at anytime. They last anywhere from 3-6 weeks of moderate use. We recommend having at least 2 spare atomizers in case one burns ou...
Wed, Feb 15, 2017 at 3:32 AM